Shipping policy
Shipping Policy — Vashine3D
This policy applies to catalogue product orders. Production schedules and shipping arrangements for custom projects are confirmed separately in the project quotation.
Production Time
Catalogue orders generally require 3–5 business days for production before dispatch. Production time is separate from shipping transit time.
Shipping Options and Estimated Transit Times
Standard International Shipping: 7–15 business days after dispatch.
Expedited Shipping: 3–7 business days after dispatch.
Available shipping options and charges depend on the delivery destination and are displayed at checkout. These transit estimates apply to catalogue orders and are separate from production time.
Free Standard Shipping
Eligible catalogue orders of USD 88 or more qualify for free standard shipping to:
• The contiguous United States: the 48 states and Washington, DC.
• Selected eligible destinations in Austria, Belgium, Czechia, Denmark, Finland, Germany, Italy, the Netherlands, Poland, Portugal, Spain, and Sweden.
The offer excludes the following regions:
• Italy: Sicily and Sardinia.
• Portugal: the Azores and Madeira.
• Spain: the Balearic Islands, Canary Islands, Ceuta, and Melilla.
• Alaska, Hawaii, and US territories.
• France.
France is temporarily excluded from the free-shipping offer. Standard shipping to France is USD 6.95 regardless of order value.
For eligible destinations, catalogue orders below USD 88 are charged the applicable standard shipping rate shown at checkout.
Other configured destinations do not qualify for this free-shipping offer and retain their applicable standard shipping charges, regardless of order value.
Free shipping applies only to standard shipping. Expedited shipping is charged separately, even when the order value is USD 88 or more.
Custom and Small-Batch Projects
The catalogue free-shipping offer does not automatically apply to custom or small-batch project orders.
Production timing, shipping method, shipping charges, and delivery estimates are reviewed and confirmed in the project quotation before the order is agreed.
Order Tracking
When your order has shipped, you will receive an email notification with a tracking number that you can use to check its status.
Customs, Duties, and Taxes
Customs duties, import taxes, and related charges may apply at the destination. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping arrangements, please contact:
vashine2021@163.com